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Where do you pick up and drop off my clothes?
You choose the location you'd like, however it’s best if you
choose a weather-sheltered location.
What type of bag do I use to put my
clothes in for pick-up?
At no charge we'll provide sturdy
Valet’s
laundry bags. If you do not have a
Valet’s
bag, just leave your dry cleaning in a plastic bag in your
usual drop-off location. Please be sure to mark "Valet’s”
on the bag in large letters. I’ll pick it up and drop off a
Valet’s
bag with your next order.
Do I have to be there when the
drop-off or pick-up is made?
No. There is no need to be home to use my service.
How do I pay for your service?
Your cleaning will be charged to your credit card. You will
receive a
Valet’s
monthly statement that documents your charges via email. We
accept Visa, MasterCard, Discover and American Express.
How will I know my scheduled drop-off
and pick-up days?
Upon sign-up, you will receive via email a confirmation of
your start date. In addition, on my first visit I will leave
you a welcome kit which will include, among other things,
your scheduled drop-off and pick-up days. I will also send
reminders the day before each delivery day.
What if I only have a couple of
items that need to be cleaned?
I will happily come to your home, no matter how small your
order. I do not require a minimum price for my service. As
a signed up regular route customer you will have a weekly
delivery.
What do I do if I have a problem with my order after I get
my clothes back?
My pledge is to guarantee your satisfaction…always. If for
any reason you are dissatisfied with any aspect of
Valet’s
service, contact me at 967-0220 and I will
correct…guaranteed!!!
Do you use Perc in your cleaning?
No.
Valet’s
uses an environmentally friendly cleaning process,
hydro-carbon that leaves your clothes without that "dry
cleaning" smell.
What services do you offer other than dry cleaning?
Aside from
our professional dry cleaning service, Valet's also offers
cleaning for comforters, blankets, curtains, table cloths
and leather goods. As well as alterations & repairs, shoe
repairs and shining and of course tuxedo rentals from
Tuxedo Park.
Aside from our professional dry cleaning service,
Valet’s
also offers, cleaning for comforters, blankets, curtains,
table cloths, and leather goods, as well as alterations &
repairs, shoe repairs & shining and of course tuxedo rentals
from Tuxedo Park.
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